Shipping Info
Free UK Delivery
We offer free standard delivery on all UK orders.
| Destination | Estimated Time |
|---|---|
| United Kingdom | 7–14 business days |
| Europe | 7–14 business days |
| Rest of World | 14–21 business days |
Please note these are estimated timeframes. Occasional delays can occur during busy periods or due to customs processing for international orders.
Order Processing
All orders are processed within 1–3 business days of being placed. You will receive a confirmation email as soon as your order has been dispatched, along with a tracking number so you can follow your delivery every step of the way.
Tracking Your Order
Once your order has shipped you'll receive an email with your tracking link. You can also track your order at any time by visiting our Track Your Order page.
Customs & Import Duties
For international orders outside the UK, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not covered by Houndr.
Something gone wrong?
If your order hasn't arrived within the estimated timeframe or there's an issue with your delivery, please contact us and we'll get it sorted straight away.